How Can I Contact Sophos Support for Assistance? Each user must have a separate Sophos Home account. No, account transfers between users are not supported. You must uninstall it manually.Ĭan I Transfer My Sophos Home Account to Another User? No, deleting the account does not automatically remove the Sophos Home software from your devices. You cannot transfer them to another account.ĭoes Deleting the Account Remove the Software from My Devices? If you had active licenses, they would no longer be valid after the account deletion. What Happens to My Licenses After Account Deletion? You will need to create a new account if you wish to use Sophos Home again. Unfortunately, once you delete your Sophos Home account, reactivation is not possible. FAQsĬan I Reactivate a Deleted Sophos Home Account? Make sure to remove any devices associated with your deleted account from the Sophos Home dashboard. After Deleting Sophos Home AccountĪfter successfully deleting your account, uninstall the Sophos Home software from all devices connected to the account. ![]() You might need to enter your password for security purposes. In the dashboard, navigate to the account settings and look for the option to delete your account.įollow the on-screen instructions to confirm the account deletion. Log in to your Sophos Home account using your credentials to access the dashboard. Now that you have prepared for the account deletion follow these steps carefully to delete your Sophos Home account: ![]() ![]() Step-by-Step Guide to Delete Sophos Home Account If you have active licenses for premium features, note them, as you might need this information for future use. Preparing for Account Deletionīefore you proceed with the account deletion process, it’s essential to take a few preparatory steps to ensure a smooth transition:īefore deleting your Sophos Home account, back up any critical data or settings associated with the account to avoid permanent loss.Ĭonsider disabling the protection temporarily on the devices protected by Sophos Home to prevent any interruptions during the deletion process. If a user has multiple accounts and wants to centralize their security under one provider, they might delete their Sophos Home account. Users may want to remove a device from their Sophos Home account when replacing it. Some users might have opted for premium features in Sophos Home but no longer require them. Users may switch to a different cybersecurity provider that suits their needs better.
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